Stop typing orders. Let AI do it.

Every order that arrives by email has already been typed once, by your customer. Then your planner types it again, field by field. With AI order entry, that second round is gone. Your planner stops typing and starts checking instead.

Before: every customer sends it differently

One customer sends an Excel planning, the next a scanned PDF, and another types the details halfway down the email. For each one, the planner finds the right details and types them into the TMS.

Changes like "move order 12345 to 14:00" mean searching for the order first. It's work that adds nothing, and on a busy Monday it's exactly where a wrong time window or material number slips in. That's when the real cost shows: a truck at the wrong place or time, and a correction that takes far longer than the original entry.

Now: the planner checks instead of types

Customers still send orders the way they always did. ONEtobeONE reads the email and its attachments, whether that's Excel, PDF, or a scanned document. It picks out the loading and unloading address, material, time windows, and customer reference, and prepares a draft order. The planner checks it, adjusts where needed, and confirms. Only then does it become a real order.

Changes work the same way. ONEtobeONE finds the order reference in the subject line or email body, links the message to the order it processed earlier, and prepares the change as a complete draft. The planner only reviews what's different, not the whole order again.

The result is a planner who spends less time on data entry and more time on planning, solving problems, and talking to customers.

How ONEtobeONE supports you

Your customers don't need to change anything: no fixed format, no EDI, no portal. You decide which emails AI reads from your mailbox, and you set that up yourself in ONEtobeONE.

Create rules based on keywords, customers' email addresses, and file or email types, and use block rules to exclude anything that isn't an order, like invoices or newsletters. You can adjust the rules whenever you want, so only relevant emails become draft orders.

Getting started is easy with our step-by-step manual, available on request, and our team is happy to help you set it up. Your planners stay in control throughout, because nothing becomes an order without their approval.

What it delivers

• No retyping, not even for a messy file
• Fewer mistakes, caught before planning
• Changes linked to the right order automatically
• More orders handled by the same team
• No investment or reorganisation on your side

AI order entry is one of the first two AI features live at ONEtobeONE. We invest in AI where the most time disappears into manual work, and the next features are already being built.

Curious to see it in action? Request a free demo.